{"product_id":"onsite-carry-up-service-official-website-purchases-only","title":"Onsite Carry Up Service (Official Website Purchases Only)","description":"\u003ch2\u003eTerms \u0026amp; Conditions (Carry-Up Service)\u003c\/h2\u003e\n\u003cul\u003e\n\u003cli\u003eCarry-Up Service is available for eligible chair and\/or desk orders purchased through our official website, authorized sales channels, or marketplaces, provided that the order is fulfilled by our in-house delivery team rather than a third-party courier service, including but not limited to SPX..\u003c\/li\u003e\n\u003cli\u003eCarry-Up Service applies when our delivery team is required to \u003cstrong\u003emanually carry your item(s) up the stairs due to no available or suitable lift access\u003c\/strong\u003e.\u003c\/li\u003e\n\u003cli\u003eThis service applies to \u003cstrong\u003eall types of properties, including landed properties\u003c\/strong\u003e, where manual carrying between floors is required.\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eChair Carry-Up Service and Desk Carry-Up Service are separate services.\u003c\/strong\u003e Please purchase the appropriate service for each product type.\u003c\/li\u003e\n\u003cli\u003eCarry-Up Service is charged \u003cstrong\u003eper item, per floor carried\u003c\/strong\u003e.\n\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003e1 Carry-Up Service unit = 1 item carried up 1 floor.\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eExample: \u003c\/strong\u003eIf you purchase \u003cstrong\u003e1 chair\u003c\/strong\u003e and it needs to be manually carried from \u003cstrong\u003eLevel 1 to Level 3\u003c\/strong\u003e:\n\u003cul\u003e\n\u003cli\u003eLevel 1 → Level 2: \u003cstrong\u003e1 floor = $10\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli\u003eLevel 2 → Level 3: \u003cstrong\u003e1 floor = $10\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eTotal: 2 floors = $20\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003e\n\u003cstrong\u003eCalculation:\u003c\/strong\u003e 1 chair × 2 floors × $10 = \u003cstrong\u003e$20\u003c\/strong\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eFor multiple items, the Carry-Up Service fee will be calculated separately for each item based on the product type and the number of floors it needs to be carried.\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003c\/li\u003e\n\u003cli\u003eYou are responsible for purchasing the correct number of Carry-Up Service units based on the \u003cstrong\u003enumber of items and number of floors requiring manual carrying\u003c\/strong\u003e.\u003c\/li\u003e\n\u003cli\u003eIf insufficient Carry-Up Service units are purchased, the additional applicable charges must be settled before the service can be provided.\u003c\/li\u003e\n\u003cli\u003eIf you purchase the Carry-Up Service separately from your product order, please provide the relevant \u003cstrong\u003eHinomi Order ID or marketplace Order ID\u003c\/strong\u003e in the order notes at checkout for verification.\u003c\/li\u003e\n\u003cli\u003eIf we are unable to verify an eligible chair or desk order, the Carry-Up Service order may be cancelled and refunded.\u003c\/li\u003e\n\u003cli\u003eCarry-Up Service covers only the manual carrying of your purchased chair or desk from the designated accessible delivery point to your unit or intended delivery floor.\u003c\/li\u003e\n\u003cli\u003eYou are responsible for ensuring that all staircases, corridors, entrances, doorways, and other access routes are \u003cstrong\u003esafe, clear, and sufficiently accessible\u003c\/strong\u003e for the item to be carried through.\u003c\/li\u003e\n\u003cli\u003eOur logistics team reserves the right to decline or discontinue the Carry-Up Service if the access route is deemed unsafe, inaccessible, obstructed, or otherwise unsuitable for carrying the item.\u003c\/li\u003e\n\u003cli\u003eIf the Carry-Up Service cannot be completed due to access restrictions or conditions at the delivery location, the item may be delivered to the nearest safe and accessible delivery point.\u003c\/li\u003e\n\u003cli\u003eCarry-Up Service \u003cstrong\u003edoes not include assembly, disposal, dismantling, or moving of existing furniture or other items\u003c\/strong\u003e.\u003c\/li\u003e\n\u003cli\u003eDelivery and Carry-Up Service are subject to the availability of logistics delivery time slots.\u003c\/li\u003e\n\u003cli\u003eDelivery lead times may be extended during promotional or peak periods due to higher order volumes.\u003c\/li\u003e\n\u003cli\u003eStated lead times apply to \u003cstrong\u003ein-stock items only\u003c\/strong\u003e.\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003e“Working Days” refers to Monday to Saturday, excluding Sundays and Singapore Public Holidays.\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e","brand":"HINOMI - Beyond Comfort","offers":[{"title":"Carry Up Chair (per chair)","offer_id":48661508554964,"sku":"hqr1789318409875","price":6.08,"currency_code":"USD","in_stock":true},{"title":"Carry Up Desk (per desk)","offer_id":48661508587732,"sku":"rpe1789318409876","price":11.36,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0756\/7422\/2804\/files\/onsite-carry-up-service-official-website-purchases-only_1.jpg?v=1789318413","url":"https:\/\/www.vionvexo.shop\/products\/onsite-carry-up-service-official-website-purchases-only","provider":"My Store","version":"1.0","type":"link"}